The benefits of prize-winning quality

INTERCARGO, which was founded in 1992 by Helfrid Mooshammer, serves prestigious, commercial and industrial customers in Austria, Germany and throughout Europe. The items forwarded include consumer goods such as foods and beverages, as well as raw materials and semi-finished products for further processing by trade and industry. Express deliveries, refrigeration logistics and isothermal transports round off this range of capabilities. Moreover, if required, additional services such as warehousing and assembly can be outsourced to tried and tested partners.

The owner-managed, Salzburg-based company was the first forwarding firm in Austria to be allocated the ISO 9000 certificate and in 2018 received the Quality Austria Award for 25 years of uninterrupted ISO 9001 certification.

INTERCARGO’s key competence emanates from a combination of the high quality of its services before, during and after a forwarding contract, and the personal support provided by a single responsible, experienced team member pursuant to the proven one face to the customer principle. As a result, punctuality, reliability, a reduced workload, transparency, an overview and an ability to act, which constitute the main customer priorities, are constantly offered.

Quality is our principle.

INTERCARGO’s team of highly qualified and motivated personnel, which is headed by Helfrid Mooshammer und Christian Hochegger, uses its experience and the latest communications technology to ensure the complete satisfaction of discerning customers.

The fundamental principles governing the company’s quality policy were established in the course of a long-term dialogue with both customers and employees and incorporate five binding objectives:

  • Success founded on customer satisfaction
  • Qualified and motivated key personnel
  • Reliable carriers as service partners
  • Ongoing company process optimisation
  • Long-term profitability as a basis for long-term company security

Discover here the measures implemented to ensure that these five quality policy objectives are achieved.